FAQ & help 📻
SimplyClick = walkie-talkie for your people. Hold the button, talk, they hear you. Here's everything else 👇
Getting started
How do I add friends? 👯
Type their @username in the "add by @username" box and tap Add. They get a request and tap Accept. Usernames are 3–15 letters, numbers or _ and can't be changed by you once picked (ask us if you need help).
What's an invite link? 🔗
Profile (your emoji top-right) → Share my invite link. When a friend opens it and signs up, they land straight on your friend request.
What are squads? 👥
Group channels. Tap + New squad, share the squad link, and hold-to-talk reaches everyone in it at once.
Talking
What do LIVE ⚡ and RELAY ⏱ mean?
LIVE ⚡: your voice streams straight to them in real time. RELAY ⏱: if a direct connection can't be made (some Wi-Fi/school networks), your voice goes through our server in tiny pieces — about a second of delay, but it still works.
I can't hear anyone 😩
- Tap the screen once (or "🔊 Tap to hear") — phones block sound until you tap.
- Check your phone isn't on silent / volume is up.
- Reload the app (close it fully and reopen).
- Allow the microphone when asked (Settings → Safari/Chrome → Microphone if you said no).
- iPhone: add SimplyClick to your Home Screen (Share ⬆️ → Add to Home Screen) and open it from there.
- Check they haven't got you on Ask first, Muted or quiet mode 🌙.
Voice filters 🐿️🤖
Pick Normal, Chipmunk, Deep or Robot before you talk — your friends hear the filtered voice live.
Reactions 😂🔥💀❤️
After someone talks to you, tap an emoji — it floats up on their screen.
Streaks 🔥
If you and a friend both send at least one Click on the same day, your streak grows. Miss a day and it resets — we'll ping you ~2h before it ends if alerts are on.
Alerts / notifications 🔔
Profile → Alerts: On. You'll get pinged when someone wants to talk, friend requests, squad talk and streak reminders — even when the app is closed. iPhone: works only when SimplyClick is added to your Home Screen (iOS 16.4+).
Safety & control 🛡️
Ask first, Live and Muted
Select a friend and tap ⚙️. Live ⚡ = they can talk instantly. Ask first 🙋 = you get "X wants to talk — Allow / Not now" (Allow lasts 10 min, or choose Always). Muted 🔇 = nothing plays and no alerts. New friends start on Ask first. In Profile you can also pick "who can talk to me live": All friends, Only picked, or Nobody.
Block and Report 🚫🚩
⚙️ → Block removes them from your friends and stops their requests, talks and alerts. They're not told. Report sends a private note to the SimplyClick team, who can warn, suspend or ban accounts.
Quiet mode 🌙
Profile → Quiet mode. Pause 1h or Till tomorrow, or set quiet hours (like 22:00–07:00) on the days you choose. Nothing plays and no alerts arrive. You can let ⭐ favourites through.
Is it safe for kids? Age limit?
SimplyClick is for ages 13+. Only friends you accept (and squads you join) can reach you — strangers can't. New friends must ask first, and you can mute, block, report or set quiet mode any time. Clips aren't stored: voice is streamed or deleted right after delivery. Parents: we recommend going through these settings together.
Account & privacy
How do I delete my account?
Profile → Delete account. Your profile, @username and login are removed immediately.
What data do you keep?
Your name, @username, emoji/colour, friend list and settings. Voice is never saved after delivery. Full details: Privacy policy.
Contact us 💌
Email support@simplyclick.app and we'll get back to you.