SimplyClick Privacy Policy

Last updated: 12 October 2026

SimplyClick ("we", "us") is a push-to-talk voice app for friends and squads, on the web at simplyclick.app and on Android. This page explains, in plain English, what we collect, why, how long we keep it and what you can do about it. Short version: we only collect what the app needs to work, we never sell your data, and there are no ads or trackers.

Who can use SimplyClick

SimplyClick is for people aged 13 and over. When you create an account we ask you to confirm you're 13+. If you tell us you're under 13, we don't create (or we delete) the account. If you think a child under 13 is using SimplyClick, email privacy@simplyclick.app and we'll delete the account.

What we collect

• Account: your email address, display name and a user ID. If you use Google sign-in, we get the name and email on your Google account. We never see your password; Google Firebase handles sign-in.
• Age confirmation: a yes/no record that you confirmed you're 13+. Only you can see it, and we don't store your date of birth.
• Profile: your @username, emoji and colour (other users can see these), plus your phone type (iPhone/Android).
• Friends and squads: your friends list, friend requests, the people you've muted or blocked, the squads you're in, daily streaks and emoji reactions.
• Status and quiet hours: a "last seen" time so friends know when you're around, and any quiet hours or do-not-disturb settings you choose. Your friends list, blocks and quiet hours are private to you.
• Voice: the audio you send while holding the talk button (see below).
• Notifications: if you turn on alerts, a push notification token for your device so we can tell you when a friend clicks you. Turn alerts off and we remove the token.
• Reports: if you report someone, we store who reported whom, when, and the reason you give.
• Security: Google reCAPTCHA / Firebase App Check checks that requests come from the real app and not bots. Google processes some device and browser signals to do this.

We don't collect your location, contacts, photos or payment details, and we don't use analytics or advertising trackers.

How your voice is handled

• The microphone is only on while you hold the talk button. Nothing is recorded in the background.
• Live talk goes directly between your device and your friend's (peer-to-peer, using WebRTC). Google's public STUN servers help the two devices find each other. They see your IP address but not your audio, which is encrypted end to end between the devices.
• When a live connection isn't possible, or for squads and clips, the audio is briefly stored in our database (Google Cloud Firestore, Europe) so it can be delivered. Only the intended friend or squad members can read it. One-to-one clips are deleted once they're delivered, and squad audio is deleted automatically within minutes. Undelivered clips are ignored after 2 minutes and then removed.
• We don't keep a clip archive, we don't listen to your clips, and we never use your voice for ads or AI training.

Why we use your data (lawful basis)

We use your data only to run SimplyClick: sign-in, showing your friends and squads, delivering voice, streaks, reactions, notifications and quiet hours. That's needed to provide the service you asked for (contract). Safety features like blocking, reports, moderation and bot protection are in our and our users' legitimate interests in keeping SimplyClick safe. Push notifications are only used if you switch them on (consent), and you can switch them off at any time.

Safety and moderation

Only friends you've accepted, and squads you've joined, can reach you. You can mute, block or report anyone. We review reports and may warn, restrict or ban accounts that break the rules. To do that, we may look at the report and the account details involved.

Built with young people in mind

We follow the spirit of the UK ICO's Age Appropriate Design Code (Children's Code): profiles are private by default, strangers can't contact you, there's no location sharing, no ads and no profiling, and the mic is never on unless you're holding the button. We collect as little as possible.

Who we share data with

We don't sell or share your data. We use these service providers, which process it on our behalf:

• Google Firebase / Google Cloud: sign-in, database, App Check and push delivery.
• Vercel: website hosting and our small server functions.
• Push services (for example Google or Apple): these deliver notifications to your device.

Some of these providers may process data outside the UK. When they do, they use approved safeguards such as standard contractual clauses. Everything is encrypted in transit (HTTPS).

How long we keep things

• Voice: minutes at most (see above).
• Account, profile, friends and settings: until you delete your account.
• Reports: as long as we need them to keep users safe, then deleted.

Deleting your account

In the app, tap your avatar (top right) and choose Delete account. This immediately removes your profile, username, private settings, notification tokens and sign-in account. Other people's friends lists may show a leftover reference to your ID until they refresh. You can also email us to ask for deletion, and we'll do it within 30 days.

Your rights

Under UK GDPR you can ask to see, correct, delete or download your data, object to how we use it, or withdraw consent (for example by turning off notifications). Email privacy@simplyclick.app. If you're not happy with our answer, you can complain to the UK Information Commissioner's Office at ico.org.uk.

Parents and carers

If you have a question or worry about your teen's account, email privacy@simplyclick.app. Our FAQ explains the safety settings, and we recommend going through them together.

Changes

If we change this policy, we'll update this page and the date at the top. If there are big changes, we'll let you know in the app.

Contact

Privacy: privacy@simplyclick.app · Help: support@simplyclick.app

← Back to SimplyClick